HappyToHelp
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KLM: For one week we helped every traveller in need!
From a special HQ at Schiphol Plaza in Amsterdam Airport, the #happytohelp team assisted travellers at airports worldwide and via social media. KLM’s innovative help centre was open 24 hours a day and demonstrated the extraordinary lengths the airline goes to for all air travellers.
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KLM takes ‘social service’ to a new level during its #HappyToHelp week
This article is re-published with kind permission of “www.airlinetrends.com”. KLM, known for its savvy social service and innovative marketing campaigns, took both to new levels last week with a bold #HappyToHelp campaign. Starting with the premise that the best promotion for customer service is great customer service, a dedicated team scanned social media during five…