Qatar Airways İş İlanı: Senior Group Sales Agent | Istanbul
QR6669 – Senior Group Sales Agent | Istanbul
Employment Type:Full Time – Permanent
City:Europe | Turkey | Istanbul
Last date of application:21-Dec-2014
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.
Department: As a Senior Group Sales Agent, your role is to provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or In personal meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.
Supporting the sales team in handling and negotiating QR groups and seats allocation in respect of Company processes and sales strategy as well as assist customers in all issues related to groups and allocation reservations are part of your responsibilities
Person: To be successful in this role, you need to hold these credentials:
University graduate or high school degree
Native Turkish & excellent English Language communication skills – spoken/written
Complete product knowledge and the market practices of the areas under jurisdiction
Recognized IATA / Airline Basic Tariff Course will be an added advantage
Excellent Amadeus and preferred GRMS (group reservation system programme)
Understands Process and Product
Works within Organizational Structure and Culture
Demonstrates Quality Consciousness
A minimum 3 years of job-related experience required
3 or more years experience to customer service in an Airline / Travel Industry/ Hospitality Institute
Previous experience in a reservation agents role will be an advantage
Note: you will be required to attach the following: 1. Resume / CV