satisfaction

  • KLM lets passengers rate their level of satisfaction at the airport

    KLM lets passengers rate their level of satisfaction at the airport

    This article is re-published with kind permission of “www.airlinetrends.com”. KLM is known for its embrace of digital technology. The airline is a leader in social mediaand in the past years has launched a series of specific mobile apps, such as a ‘Passport’ app, which lets users record their journeys with their mobile phone and share their experiences via…