When a new airport terminal opens, every system and process must function flawlessly from the first moment.
Muscat Airport intends the first day at the new Muscat International Airport to be as good as every other day.
Every employee in every organization needs to know their role, be familiar with the building and facilities and of course understand the safety features and procedures completely.
Displays must show the right information, signs point to the right place, and all systems be active.
Passengers must arrive and depart smoothly, aircraft depart on time, and assistance be available for those with reduced mobility or other special needs.
Most of all, every safety and security process, must be perfect.