United Airlines – Big Metal Bird Video Series

Big Metal Bird: Episode 1 – Baggage

Have you ever wondered what happens to your bags after you’ve checked them in? Join host, Katie Nolan, as she traces the journey your bags take to get to your destination in the first episode of Big Metal Bird.

Big Metal Bird: Episode 2 – Destinations

How do we choose new destinations and routes? And how do we keep track of our massive network of locations and flights? Join host, Katie Nolan, as she finds the answers in the second episode of Big Metal Bird.

Big Metal Bird: Episode 3 – Inflight Dining

United is changing the way it does inflight dining. That means more options, including new recipes with better ingredients, and the return of free inflight snacks. Join host, Katie Nolan, as she goes behind the scenes at United’s kitchen to see what’s cooking on the third episode of Big Metal Bird.

Big Metal Bird: Episode 4 – Network Operations

How does United manage hundreds of planes in the air and coordinate thousands of flights a day? Join host, Katie Nolan, as she explores United’s network operations and the team who helps get you where you’re going safely.

Big Metal Bird: Episode 5 – Aircraft Heavy Maintenance

Maintaining our fleet is no easy feat. On a new episode of Big Metal Bird, join host Katie Nolan as she goes behind the scenes in San Francisco to learn what goes into aircraft heavy maintenance.

Big Metal Bird: Episode 6 – Flight Attendants Onboard

We’re going up in the air with our flight attendants. Join host, Katie Nolan, as she learns the ins and outs of safety and service in the sky on the next episode of Big Metal Bird/

Big Metal Bird: Episode 7 — Flight Attendant Training

What does it take to become a United flight attendant?

Buckle up and join host, Katie Nolan, and correspondent, Rob Anderson, as they learn what it takes on the next episode of Big Metal Bird.

Big Metal Bird: Episode 8 – Turbulence

What is turbulence and how do we deal with it?

Host Katie Nolan goes behind the scenes to find out, and demystifies her fears of turbulence in the process on an all-new episode of Big Metal Bird.

Big Metal Bird: Episode 9 – Pilots

We’re taking to the skies as host Katie Nolan learns what it takes to become a pilot for United Airlines. Earn your wings on a new episode of Big Metal Bird.

Big Metal Bird: Episode 10 – Tarmac

Katie explores life on the tarmac to learn why United’s work on the ground is just as important as it is up in the air.

Big Metal Bird Episode 11 – Customer Service Reps

Ever wonder what customer service reps are looking at on their screens or who drives the jet bridge? Find out on all new episode of Big Met Bird.

Big Metal Bird: Episode 12 – Basic Economy

In this episode of Big Metal Bird, host Phil Torres experiences our new fare option, Basic Economy, available on select routes.

Big Metal Bird: Episode 13 – Newark

Did you know that getting to Newark Liberty International Airport (EWR) is much quicker than getting to LaGuardia Airport (LGA) and John F. Kennedy International Airport (JFK)?

Join host, Phil Torres, as he shows you how convenient and easy it is to get to EWR and guides us all around our newly designed Terminal C.

Big Metal Bird: Episode 14 – Eco-Skies

United is committed to the environment and creating a more sustainable future. Join host, Phil Torres, as he learns more about United’s Eco-Skies program, visits a materials recovery facility, talks biofuel and volunteers at Clean the World.

Big Metal Bird: Episode 15 – Boeing

Boeing and United’s relationship dates back to 1933 and they continue to share a partnership today. Join BMB host, Phil Torres, as he gets an all-access tour of Boeing and learns how to build an airplane, specifically a 777-300ER.

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