Seamless Experience for Star Alliance Passengers at London Heathrow T2

For the first time in aviation history, a group of airlines have come together under one roof to work in a truly common way, using common use technology.

London Heathrow’s Terminal 2 houses 23 Star Alliance carriers, and uses a common use approach to ensure a seamless and more efficient airport experience for all passengers.

Bringing to life this innovative service model involved many different companies and teams, working closely to align processes, policies and solutions.

Some of the key players of this huge project of collaboration speak in this video, telling the story of how common use technology has helped achieve a seamless passenger experience for the Star Alliance passengers at London Heathrow T2.



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