Alex Cruz discusses IT system issues 29 May 2017

British Airways Chairman and CEO, Alex Cruz, apologises for the disruption caused by the recent IT system issues and also discusses where our customers can access the latest information.

Alex Cruz’s updated message to customers – 28th May 2017

British Airways Chairman and CEO, Alex Cruz, would like to provide a further update to our customers and affected passengers, following yesterday’s significant IT issues.

Alex Cruz addresses British Airways IT issues – 27th May

British Airways Chairman and CEO, Alex Cruz, discusses the disruption caused by today’s major IT system failures.